Ten tips for a smooth arrival

A few minutes of preparation are enough for your stay to start as it should.

1. Keep the e-mail of your booking: its link gives access to your booking at any time.
2. Tell the hotel your arrival time in the special requests, especially after 8 pm.
3. Check the check-in and check-out times on the page of the hotel.
4. Bring an identity document for each guest.
5. Ask for a baby cot or an extra bed when you book, not on arrival.
6. Travelling for a special occasion? Say so: hotels love to prepare a surprise.
7. Look at the activities of the hotel before you leave: the most popular ones are full early.
8. Paid a deposit? The balance is settled at the hotel, as shown in your booking.
9. Arriving late? Many hotels keep a key for you at the night desk.
10. Create an account with the address of your booking to find all your stays in one place.